Business Performance Services
Driving business change
Through Business Performance Services, KPMG helps companies understand business processes and their related risks, and to prioritize responses to those risks. Using a collaborative approach, we can: help organizations evaluate exposure by understanding the magnitude and likelihood of risks impacting their processes; balance that exposure with the opportunity for improved performance within their appetite for risk by designing and prioritizing 'risk treatment strategies' in the form of action plans; advise on and assist with the implementation of these plans; and design and implement a framework for continued monitoring and proactive treatment of risks to match the demands of their changing business environment.
Through Business Performance Services, KPMG helps companies understand business processes and their related risks, and to prioritize responses to those risks. Using a collaborative approach, we can: help organizations evaluate exposure by understanding the magnitude and likelihood of risks impacting their processes; balance that exposure with the opportunity for improved performance within their appetite for risk by designing and prioritizing 'risk treatment strategies' in the form of action plans; advise on and assist with the implementation of these plans; and design and implement a framework for continued monitoring and proactive treatment of risks to match the demands of their changing business environment.
Specific Services include:
Process Improvement
KPMG helps companies understand business processes and their related risks, and to prioritize responses to those risks. Services may also help clients establish a solid approach for monitoring future process risks. With a collaborative approach, we can help an organization evaluate exposure by understanding the magnitude and likelihood of risks impacting their processes; balance that exposure with the opportunity for improved performance within their appetite for risk by designing and prioritizing 'risk treatment strategies' in the form of action plans; advise on and assist with the implementation of these plans; and design and implement a framework for continued monitoring and proactive treatment of risks to match the demands of their changing business environment.
Business Planning:
Business Planning Services focus on developing a business plan with management and board buy-in to create an environment where a shared successful strategic vision can emerge for our clients. Business Planning Services spans all lines of business with professionals who individually identify with industries to recognize each client's specific needs.
KPMG's role is to bring objective perspectives to strategic challenges, design and facilitate an effective process for addressing all fundamental planning elements. We help corporations identify and understand their core strengths, key businesses and key target segments. We also help businesses engage in and leverage existing resources to efficiently reach potential partners and sources of funding.
Cost Management
Cost Analysis & Management Services (CAMS) provides our clients with a means to make better and more informed business decisions. The CAM methodology provides the tools to evaluate and efficiently manage business processes by defining business activities, measuring the cost of those activities, and analyzing the efficiency of them. CAMS transforms the view of the organization from a functional model to a process model. By using CAMS, informed decisions can be made regarding implementation of problem solving methods, best practices, and process improvement or reengineering implementation.
Operations Risk
KPMG's National Operations Risk Management practice can help companies find the right balance between risk and control by directly linking operational process risk back to the organizations strategic objectives. Our two key service offerings, SeeRisk and Operations Audit, are not only designed to mitigate risk, they help drive performance improvement opportunities and help manage the processes required to realize these benefits.
Performance Measurement
Performance Measurement services use performance measurement as a component of other alternatives to assist organizations in determining the efficiency and effectiveness of an organization's operations. By developing a performance measurement system and the related key financial and non-financial metrics that are linked to the business strategy, an organization is in a better position to see how it compares to similar peer organizations, or non-peer best in class operations.
Margin Enhancement
To survive in today’s fierce business environment, communications companies must meet these ultimate business challenges: boosting revenue, controlling costs, increasing market share, and improving the bottom line. Companies facing such challenges are emphasizing network optimization, customer service quality and churn management, development of inter-carrier compensation and settlement schemes, and reliable product profitability information.
An effective and proactive approach to margin enhancement can yield a number of benefits. Chief among them are quantifiable results, process improvement, relevant management information, improved cash flows, and, ultimately, increased customer satisfaction and retention.
For further details, please contact:
Donald Teale
Director
donaldteale@kpmg.com
Rizwana Narvel
Manager
rnarvel@kpmg.com
Process Improvement
KPMG helps companies understand business processes and their related risks, and to prioritize responses to those risks. Services may also help clients establish a solid approach for monitoring future process risks. With a collaborative approach, we can help an organization evaluate exposure by understanding the magnitude and likelihood of risks impacting their processes; balance that exposure with the opportunity for improved performance within their appetite for risk by designing and prioritizing 'risk treatment strategies' in the form of action plans; advise on and assist with the implementation of these plans; and design and implement a framework for continued monitoring and proactive treatment of risks to match the demands of their changing business environment.
Business Planning:
Business Planning Services focus on developing a business plan with management and board buy-in to create an environment where a shared successful strategic vision can emerge for our clients. Business Planning Services spans all lines of business with professionals who individually identify with industries to recognize each client's specific needs.
KPMG's role is to bring objective perspectives to strategic challenges, design and facilitate an effective process for addressing all fundamental planning elements. We help corporations identify and understand their core strengths, key businesses and key target segments. We also help businesses engage in and leverage existing resources to efficiently reach potential partners and sources of funding.
Cost Management
Cost Analysis & Management Services (CAMS) provides our clients with a means to make better and more informed business decisions. The CAM methodology provides the tools to evaluate and efficiently manage business processes by defining business activities, measuring the cost of those activities, and analyzing the efficiency of them. CAMS transforms the view of the organization from a functional model to a process model. By using CAMS, informed decisions can be made regarding implementation of problem solving methods, best practices, and process improvement or reengineering implementation.
Operations Risk
KPMG's National Operations Risk Management practice can help companies find the right balance between risk and control by directly linking operational process risk back to the organizations strategic objectives. Our two key service offerings, SeeRisk and Operations Audit, are not only designed to mitigate risk, they help drive performance improvement opportunities and help manage the processes required to realize these benefits.
Performance Measurement
Performance Measurement services use performance measurement as a component of other alternatives to assist organizations in determining the efficiency and effectiveness of an organization's operations. By developing a performance measurement system and the related key financial and non-financial metrics that are linked to the business strategy, an organization is in a better position to see how it compares to similar peer organizations, or non-peer best in class operations.
Margin Enhancement
To survive in today’s fierce business environment, communications companies must meet these ultimate business challenges: boosting revenue, controlling costs, increasing market share, and improving the bottom line. Companies facing such challenges are emphasizing network optimization, customer service quality and churn management, development of inter-carrier compensation and settlement schemes, and reliable product profitability information.
An effective and proactive approach to margin enhancement can yield a number of benefits. Chief among them are quantifiable results, process improvement, relevant management information, improved cash flows, and, ultimately, increased customer satisfaction and retention.
For further details, please contact:
Donald Teale
Director
donaldteale@kpmg.com
Rizwana Narvel
Manager
rnarvel@kpmg.com
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