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Revenue Assurance in Telecommunications - Progressing or Preserving
A global survey on telecom Revenue Assurance (RA) functions, conducted to assess the current and future state of RA in the telecoms industry. With the participation of c-level executives and RA Heads, it includes insight into key aspects of RA along with emerging trends and challenges. The report also includes leading practices that RA functions can consider in developing a roadmap for their respective functions.
The survey examines the state of Revenue Assurance functions today as well as their transformation in the future.
With changing economic conditions worldwide and an evolving technological environment, the complexity of the telecommunications industry and challenges for growth are under scrutiny. The industry is witnessing changing business models, dynamic growth strategies, and continuous innovation in products and services. As a result, various functions within organizations are changing their objectives and operations, and Revenue Assurance is one of them.
Historically seen as a way to add to both the top and bottom-line of a company by plugging revenue leaks and identifying quick wins (enhancement and savings), Revenue Assurance has often been considered as merely a tactical response. Now, telecom executives and shareholders are taking a closer look at how this function should be playing a more strategic role.
In order to evaluate the evolving role of Revenue Assurance, KPMG conducted an online global survey covering 74 operators in 46 countries. This survey takes an in-depth look at how Revenue Assurance is positioned in telecom operators worldwide and assesses their concerns and expectations for the future. Survey respondents included members of senior management (C-level executives) and heads of Revenue Assurance functions. This report combines an analysis of insights and trends from these operators with our experience in Revenue Assurance.
For the complete report, please download the Adobe pdf version from the link below:
With changing economic conditions worldwide and an evolving technological environment, the complexity of the telecommunications industry and challenges for growth are under scrutiny. The industry is witnessing changing business models, dynamic growth strategies, and continuous innovation in products and services. As a result, various functions within organizations are changing their objectives and operations, and Revenue Assurance is one of them.
Historically seen as a way to add to both the top and bottom-line of a company by plugging revenue leaks and identifying quick wins (enhancement and savings), Revenue Assurance has often been considered as merely a tactical response. Now, telecom executives and shareholders are taking a closer look at how this function should be playing a more strategic role.
In order to evaluate the evolving role of Revenue Assurance, KPMG conducted an online global survey covering 74 operators in 46 countries. This survey takes an in-depth look at how Revenue Assurance is positioned in telecom operators worldwide and assesses their concerns and expectations for the future. Survey respondents included members of senior management (C-level executives) and heads of Revenue Assurance functions. This report combines an analysis of insights and trends from these operators with our experience in Revenue Assurance.
For the complete report, please download the Adobe pdf version from the link below:
revenue-assurance-in-telecoms.pdf, Size: 2.1 MB© 2010 KPMG Safi Al-Mutawa & Partners, a Kuwait partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.
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